FAQs

Infectolab Americas offers testing for Lyme disease, Babesia, Bartonella, Rickettsia (Rocky Mountain Spotted Fever), Ehrlichia, Borrelia miyamotoi, Chlamydias (pneumoniae and trachomatis), Epstein-Barr Virus (EBV), CytomegaloVirus (CMV).

No fasting is required for any of our testing.

Setting up an account with us is simple, just fill in the account set up form in our web-page and submit it to us. Alternatively, we also set up account for new doctors by default once we receive your first sample inhouse.

No, it is not required to stop any medication before testing.

Our kits come with the following tubes Two ACD (yellow top tubes) – Kindly fill both the tubes completely for any EliSpot or Spot testing you order.​ One Serum (tiger top tube) – Kindly fill the serum tube completely for any Serology/Antibody test you order (ELISA and Western Blot)​ One EDTA (purple top tube) – [...]

Ordering blood draw kits with us is simple and straightforward. HCPs can order their kits for free through our web-page to hand them out to their patients. Infectolab blood drawing kits come with an order form, payment information form and a blood draw requirement sheet. A filled in order form and payment form should be shipped [...]

We accept Credit Cards (Visa, Amex, Discover and MasterCard) and Personal Check. Infectolab Americas do accept HSA/Health Benefits Card.

Blood draws can be performed Monday through Thursday to ensure proper turnaround time.

The shipping cost is included for our clients (Physicians/Patients).

No, it is not required to centrifuge the sample before shipping.